Refund and Return Policy

REFUNDS AND RETURNS

At Kris Jackson, we strive to provide our customers with high-quality products that meet their expectations. While we do not accept returns and exchanges at this time on any of our products, we want to assure you that we are committed to addressing any legitimate complaints related to proven quality issues.

 

If you encounter a manufacturing fault with any of our products, we encourage you to reach out to us with the details of the issue. We will thoroughly investigate the matter and determine if the fault lies with the manufacturing process rather than the misuse of the product.

 

Our team takes quality control seriously, and we want to ensure that every customer is satisfied with their purchase. If we find that a quality issue exists, we will take the necessary steps to make it right.

 

Please note that in order for us to address your complaint, it is important to provide us with clear evidence of the quality issue, such as photographs or a detailed description. This will help us assess the situation accurately and provide you with the appropriate resolution.

 

While we understand that returns and exchanges can be convenient for customers, our current policy is designed to maintain the integrity of our products and ensure that we can continue to offer them at competitive prices. We appreciate your understanding and cooperation in this matter.

 

If you have any questions or concerns regarding our returns and exchanges policy, or if you need to report a quality issue, please don't hesitate to contact us at contact@krisjackson.com. Our dedicated customer support team is here to assist you.